Implementation Framework
Strategic Level |
⭐ Foundation |
⭐⭐ Advanced |
⭐⭐⭐ Enterprise |
1. Advanced Customer Intelligence ⭐⭐⭐
Customer Intelligence Setup Guide: Advanced Segmentation & Predictive Analytics
graph TD
A[Customer Data Input] --> B[Predictive Analysis]
B --> C[Micro-segmentation]
C --> D[Behavioral Scoring]
D --> E[Action Triggers]
- [ ] Implement predictive churn modeling using purchase velocity patterns
- [ ] Create micro-segmentation based on product affinity scores
- [ ] Develop custom CLV prediction algorithms for each customer segment
- [ ] Set up real-time behavioral scoring mechanisms
- [ ] Create purchase propensity models for cross-selling
2. Psychological Loyalty Engineering ⭐⭐⭐
Psychology Implementation Guide
graph LR
A[Engagement Trigger] --> B[Variable Reward]
B --> C[Social Proof]
C --> D[Status Recognition]
D --> E[Anticipation Loop]
- [ ] Design variable reward schedules to increase engagement addiction
- [ ] Create scarcity-driven exclusive rewards for top segments
- [ ] Develop status-based recognition programs beyond points
- [ ] Build anticipation loops into reward delivery mechanisms
3. Precision Journey Orchestration ⭐⭐
What is Journey Mapping?
graph TD
A[Customer Touchpoint] --> B[Trigger Analysis]
B --> C[Personalization Engine]
C --> D[Intervention Strategy]
D --> E[Recovery Loop]